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Kelly Erb, Director of Operations
Kelly was born in Rochester, New York and moved to Austin at a very young age. Early in life, she began fostering kittens from several humane societies which sparked her interest in the field of Veterinary Medicine.
In 2012, Kelly joined the Firehouse team as the Westlake location opened. As her role evolved throughout the years, she has become more passionate about creating the best experience for both client and pet through Team training and client educations.
Kelly graduated from Midwestern State University in Wichita Falls, TX with a Bachelor’s Degree in Biology (2009) and a Bachelor’s Degree in Nursing (2014). Kelly has four cats and one bird, that all get along! She still fosters kittens in her free time, and on the weekends you'll find her playing soccer.
Kelly is wholeheartedly devoted to veterinary hospital operations and is excited about Firehouse's continued growth.